Emotional Intelligence & Resilience at Work

Overview

Introduction

This program helps professionals enhance emotional intelligence (EI) and resilience to thrive in today’s dynamic workplace. Participants will develop self-awareness, improve stress management, and build stronger interpersonal skills. Through interactive workshops, case studies, and practical exercises, learners will strengthen leadership, collaboration, and adaptability under pressure.

Learning Outcomes

By the end of this training course, the participants will be able to:

  • Understand the principles of emotional intelligence and its workplace relevance.
  • Assess and improve personal EI profiles and emotional regulation.
  • Develop resilience strategies to manage stress and adapt to change.
  • Apply EI and resilience to improve communication, collaboration, and leadership.
  • Create a personal action plan for professional growth and workplace effectiveness.


Main Modules

  • Foundations of Emotional Intelligence
  • Assessing Your Emotional Intelligence Profile
  • Building Resilience & Managing Stress
  • Applying EI in the Workplace
  • Applying Resilience at Work
  • Leadership Applications of EI & Resilience
  • Action Planning & Practical Workshops

Certification

All participants will be provided with a program completion certificate from TRACEZ on satisfying the following conditions:

  • 100% attendance in the class and involvement in group discussions
  • Submission of continuous assessment (individual exercise and group exercise)
  • Successful completion of the end of course assessment


Mode Of Learning

online, classroom

Course Code

TRSS004

Price

Duration

3 Days

Category

Soft Skills

Language

English

Certification

Yes

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