By the end of this program, participants will be able to:

• Understand and apply IQA principles and frameworks.
• Plan and conduct internal verification of assessments.
• Support assessors to improve quality and consistency.
• Manage documentation and records effectively.
• Prepare portfolios for City & Guilds certification.

1. Principles and Practices of Internal Quality Assurance
2. Planning and Conducting Internal Verification Activities
3. Evaluating Assessment Quality and Assessor Performance
4. Legal and Good Practice Requirements in IQA
5. Record Management and Portfolio Development
6. Standardization and Continuous Improvement in IQA
7. City & Guilds Certification and Assessment Process